| The Support area is a secure online resource to track and manage all information relating to your companies IT systems, outstanding issues, services, hardware, and software. Everything we need to know about your systems and services will be managed from the Support area enabling us to have structured, detailed and up to the minute information to effectively support your systems. |
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| Outstanding issues management |
| All issues are automatically logged and updated as they are progressed so you can check the status of all IT issues your company faces. |
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| Knowledge base articles |
| We have a database of detailed articles, procedures, and previously solved issues that is available to our support engineers to help your business tackle common IT issues. |
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| Full systems auditing |
| All of your hardware, software, and licensing requirements are regularly and fully audited. |
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| Key IT information and services |
| Key IT information is always (securely) accessible to manage your companies services, systems, hardware, and software. |
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| IT contact and supplier management |
| Contact management for all IT related contacts relevant to your companies IT systems. |
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IT support service details  |